Last updated: September 24, 2026
Store: Circus de Banana
Website: circusdebanana.com
Operated by: Peakcap LLC
This policy explains how we prepare and ship greeting card orders. For cancellations, damaged items, and refunds, please see our Returns and Refunds Policy.
Where we ship
We currently ship to addresses in the United States. We do not offer international shipping at this time. Available shipping options for your address will appear at checkout.
Order processing
Standard, non-personalized cards usually ship within 1–3 business days after we receive and confirm your order. Business days exclude weekends and U.S. holidays. This is the time needed to prepare your order before handing it to the carrier; it is separate from delivery time.
Personalized cards may need additional production time. Their processing estimate is 3-6 business days, and any different estimate shown on the product page or at checkout applies to that item. An order containing both standard and personalized cards may ship together when the personalized cards are ready, unless we tell you otherwise.
If we need information to complete a personalized order, processing may begin after we receive it. We will contact you if this affects the expected ship date.
Shipping rates and delivery estimates
Shipping charges, available services, and any estimated delivery dates are displayed at checkout before you place your order. Delivery estimates begin after the carrier receives the shipment and may vary by destination, service, holidays, weather, and carrier operations. An estimated delivery date is not a guaranteed arrival date unless we expressly identify a guaranteed service at checkout.
Please allow enough time if you need a card for a particular occasion.
Tracking and order updates
When your order ships, we will send a shipping confirmation to the email address used at checkout. If your shipping method includes tracking, the confirmation will include tracking information. Some letter-mail methods may not include tracking. Owner: Confirm your actual shipping methods and whether all orders receive tracking.
Addresses and delivery problems
Please check the shipping address carefully before placing your order. If you notice an error, contact [circusdebanana@gmail.com] right away with your order number. We will try to update the address before shipment, but cannot promise a change once the order has been handed to the carrier.
If an order is delayed, marked delivered but missing, returned to sender, or arrives damaged, contact us at [circusdebanana@gmail.com] with your order number. We will review the details with you and the carrier and explain the available resolution. If an address supplied at checkout was incomplete or incorrect, additional shipping charges may apply to send the order again; we will tell you the cost before doing so. Your rights under applicable law are unaffected.
If we cannot ship on time
If we cannot ship within the timeframe we promised, we will notify you and provide the options required by applicable law, including agreeing to a new ship date or canceling for a refund. We will not silently extend a promised ship date.
Contact us
Peakcap LLC
Store: Circus de Banana
Email: circusdebanana@gmail.com
